Interactive Design Agency Overview, 2012

July 24th, 2012

Jonathan Browne

Vidya Drego

With contributors:

Ron Rogowski , Allison Stone

Summary

Selecting the right interactive design vendor is a complex and stressful task. The splinternet — an explosion of digital touchpoints across an array of proprietary platforms — makes that process even more difficult because firms now have to search for the right vendors to design parts of overall experiences that cross websites, native applications, social media, and more. To help firms to kick-start the vendor selection process, Forrester gathered details from 97 vendors that have significant experience in designing and developing a variety of digital experiences. This report includes self-reported data about agency size, practice areas, industry expertise, locations, and costs for typical engagements. This report outlines the tools and technology of Forrester's solution to allow customer experience professionals to act on digital customer experience improvement. This report is designed to help you find support with interactive design projects.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.