Decision Tool

Introducing Forrester’s Technology Management Leadership Maturity Model, 2015

Use The TMLMM To Accelerate BT While Excelling At IT

March 4th, 2015
Bobby Cameron, Vice President, Principal Analyst
Bobby Cameron Vice President, Principal Analyst
With contributors:
Peter Burris , Rachael Klehm

Summary

Digitally empowered customers’ demands and expectations are redefining how companies compete — and this, in turn, is changing how firms work within their increasingly interconnected digital ecosystems. As a result, CIO’s face a dual agenda — accelerating business technology (BT) to understand and respond to customers while excelling at IT to help support and transform internal operations. To address CIOs’ questions, Forrester has developed the Technology Management Leadership Maturity Model (TMLMM). CIOs can use the model to understand how their organization measures up against best practices and to identify the greatest opportunities for improvement.

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