Many digital financial services executives are investing in digital money management for their retail and small business customers, but they struggle with the business case. To help digital business strategy executives build the business case and prove the value, Forrester built a simple model based on the estimated costs and potential benefits of offering digital money management. Digital business strategy executives should use our interactive model to understand the likely costs and estimate the probable benefits their firms can achieve. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.