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For Customer Experience Professionals

Lessons Learned From Innovators At Forrester's CXNYC 2015 Forum

December 23, 2015

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Why Read This Brief

At Forrester's CXNYC 2015 Forum, a panel of leaders from three fast-growing startups shared how they drive innovation at their companies. Their lessons are crucial for any business, big or small, that wants to gain a competitive edge from customer experience innovation.

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