Save or Share this Report

For Sourcing & Vendor Management Professionals

Leveraging Outsourcing Services To Accelerate IT Maturation

Emerging Asia Steps Up

April 5, 2013

Primary author headshot


Why Read This Report

In terms of IT maturity, companies in emerging Asia — that is, Asia Pacific excluding Australia, Japan, and New Zealand — lag behind their Western counterparts. Up to now, the lack of internal IT processes, tools, and skills has not been a major issue for business stakeholders, as the passion and dedication of their internal IT teams have typically been good enough to ensure that IT systems worked and adequately supported business growth. New challenges, including ambitious expansion outside of their home markets as well as a perfect storm of technology innovation, are forcing organizations to demand improved maturity from their IT departments. This report presents case studies of companies that have leveraged outsourcing services to help accelerate their IT maturity. We describe the outsourcing models, sourcing criteria, and other key success factors that have helped these companies evolve their IT capabilities from merely facilitating technology deployment to fully enabling business technology (BT) innovation.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).


Table of Contents

  • Companies In Emerging Asia Lack IT Maturity
  • What Got You Here Will Not Get You There
  • Outsourcing Can Help Asian Companies Accelerate IT Maturation

  • Assess Your IT Process Maturity Ahead Of An Outsourcing Strategy

  • Look For And Encourage Flexibility
  • Supplemental Material
  • Related Research Documents

Recommended Research