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For Application Development & Delivery Professionals

Look Beyond ERP: Introducing The DOP

The Digital Operations Platform: Your Foundation For Customer Obsession

October 8, 2019

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Why Read This Report

Digital initiatives fail without the right operational systems and processes, and many enterprise resource planning (ERP) initiatives have failed to deliver on their promises. Today, we see the beginning of a new era of operational systems that are so different that calling them ERP no longer makes sense. We call them the digital operations platform (DOP) to reflect their Agile, AI-based, and experience-driven nature and the critical role they play in digital business. Application development and delivery (AD&D) pros must adopt the DOP to achieve digital business success.

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Table of Contents

  • Most Current ERP Investments Don't Work In The Digital Era
  • Modern ERP Has Been Elusive Despite Massive Front-Office Change
  • Business Challenges And Tech Choices Catalyze The DOP Era
  • Recommendations

  • Digital Success Requires A Bold, Not Piecemeal, Approach To A DOP
  • What It Means

  • The Rise Of DOPs Will Create A Do-Or-Die Moment For ERP Stalwarts
  • Supplemental Material
  • Related Research Documents

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