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For Application Development & Delivery Professionals

Effective Enterprise Collaboration Grows Your Bottom Line

Business Case: The Enterprise Collaboration Playbook

January 16, 2018


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This is the Business Case report in The Enterprise Collaboration Playbook For 2018.

Why Read This Report

Business leaders often turn to application development and delivery (AD&D) pros for tools to make the business more collaborative. And AD&D pros oblige, deploying a portfolio of collaboration technologies to facilitate communications and knowledge exchanges. But does this improve collaboration? And does this help the business thrive? This report helps AD&D pros link improvements in collaboration to employee- and customer-oriented metrics. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

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Table of Contents

  • Improving Collaboration Improves The Business' Performance
  • Use The Total Economic Impact Methodology To Show This Link
  • Outcome: Collaboration Technology Yields A Positive ROI
  • Recommendations

  • Develop Concrete Goals For Deploying Collaboration Technologies
  • Supplemental Material
  • Related Research Documents

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