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For eBusiness & Channel Strategy Professionals

Market Overview: Mobile Banking Solutions 2012

June 7, 2012

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  • By Tiffani Montez
  • with Carrie Johnson,
  • Benjamin Ensor,
  • Douglas Roberge

Why Read This Report

As mobile banking adoption has moved from downstream to mainstream, banks that are late bloomers are rushing to reach competitive parity, while trailblazers focus on exploiting the channel to deliver new differentiated services. With some firms going out of business and significant consolidation among mobile banking vendors, eBusiness professionals who don't wish to build their own solution are faced with the daunting task of selecting a vendor that can help put a mobile banking strategy in motion. The search for the right vendor requires evaluation of a broad range of solution types, pricing models, and mobile banking capabilities. To support our eBusiness clients in identifying the mobile banking solutions best suited to their needs, this document outlines the solutions of 11 mobile solution providers that specialize in retail banking.

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Table of Contents

  • The Right Platform Can Make Or Break Mobile Banking Execution
  • How To Pick The Right Mobile Banking Vendor
  • Navigating Vendors Is Not A Straightforward Journey
  • Vendors Differentiate On 2012 Road Maps, Not Current Functionality
  • recommendations

  • How Forrester Can Help
  • Supplemental Material