Trends Report

Market Overview: Mobile Banking Solutions 2012

June 7th, 2012
Tiffani Montez, null
Tiffani Montez
With contributors:
Carrie Johnson , Benjamin Ensor , Douglas Roberge

Summary

As mobile banking adoption has moved from downstream to mainstream, banks that are late bloomers are rushing to reach competitive parity, while trailblazers focus on exploiting the channel to deliver new differentiated services. With some firms going out of business and significant consolidation among mobile banking vendors, eBusiness professionals who don't wish to build their own solution are faced with the daunting task of selecting a vendor that can help put a mobile banking strategy in motion. The search for the right vendor requires evaluation of a broad range of solution types, pricing models, and mobile banking capabilities. To support our eBusiness clients in identifying the mobile banking solutions best suited to their needs, this document outlines the solutions of 11 mobile solution providers that specialize in retail banking.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.