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Market Overview: Salesforce Services Partners

Market Shakeout Changes The Provider Landscape

May 14, 2015

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Why Read This Report

Salesforce continues to grow at impressive rates, now boasting more than 140,000 customers and a wide solutions footprint spanning customer resource management (CRM), IT service management (ITSM), platform-as-a-service (PaaS), and more. Customers increasingly view Salesforce as the most important platform for digital transformation. However, Salesforce customers lack the resources or solutions knowledge to achieve their goals and they are turning to third-party services partners for help. This report discusses the overall landscape of services providers helping clients with Salesforce work and outlines the key providers relevant to your Salesforce projects and ongoing management.

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Table of Contents

  • Salesforce — From CRM Darling To Business Transformation Platform
  • The Landscape Of Salesforce Implementors Is Shaking Out
  • RECOMMENDATIONS

  • Consider Newer Models, But Don't Neglect Partner Selection ABCs
  • Supplemental Material
  • Related Research Documents

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