Market Overview: Salesforce Services Partners
Market Shakeout Changes The Provider Landscape
May 14, 2015
Why Read This Report
Salesforce continues to grow at impressive rates, now boasting more than 140,000 customers and a wide solutions footprint spanning customer resource management (CRM), IT service management (ITSM), platform-as-a-service (PaaS), and more. Customers increasingly view Salesforce as the most important platform for digital transformation. However, Salesforce customers lack the resources or solutions knowledge to achieve their goals and they are turning to third-party services partners for help. This report discusses the overall landscape of services providers helping clients with Salesforce work and outlines the key providers relevant to your Salesforce projects and ongoing management.
Already a Client?
Log in to read this document.
Become a Forrester Client
Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.
This report is available for individual purchase ($2495 USD).Purchase
Table of Contents
- Salesforce — From CRM Darling To Business Transformation Platform
- The Landscape Of Salesforce Implementors Is Shaking Out
- Consider Newer Models, But Don't Neglect Partner Selection ABCs
- Supplemental Material
- Related Research Documents
The Top Emerging Technologies For Digital Predators
March 1, 2017 | Nigel Fenwick
Build Your Digital Transformation Business Case Around The Customer And Revenue Growth
February 22, 2017 | Dan Bieler
Your Customers Don't Want To Call You
February 29, 2016 | Kate Leggett