Trends Report

Maximizing Innovation From ERP Service Providers

Insights From NASSCOM 2010

March 24th, 2010
Liz Herbert, VP, Principal Analyst
Liz Herbert VP, Principal Analyst
With contributors:
Christine Ferrusi Ross , Elizabeth Rose

Summary

NASSCOM 2010, held in February in Mumbai, India, explored whether the service provider landscape has room for innovation, despite its maturity. Leading providers unanimously agree that there is still much room for innovation — service innovation to drive down costs and improve efficiency as well as innovation to drive business outcomes.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.