Best Practice Report

EA Metrics That Matter

Benchmarks: The EA Practice Playbook

November 19th, 2018
Gordon Barnett, Principal Analyst
Gordon Barnett Principal Analyst
With contributors:
Gene Leganza , Audrey Hecht

Summary

Enterprise architecture (EA) leaders are struggling to define metrics that demonstrate the value delivered by their EA practice. This report lays out the core categories of EA metrics, recommends how to align them with business objectives, and offers a step-by-step process for collecting and using these metrics. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

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