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For Customer Experience Professionals

Measuring Design's Impact: Establish, Extend, And Elevate Your Approach

A Design Impact Series Report

June 24, 2020

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Why Read This Report

Adopting design measurement best practices helps experience design (XD) teams achieve benefits ranging from getting UX improvements prioritized to earning the opportunity to influence strategic decision making. But to lock in and sustain these benefits, you need to systematize your design measurement practice. This report for XD pros explains how to do this in three phases.

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Table of Contents

  • Get Started With Design Measurement
  • Systematize Effective Design Measurement In Three Phases
  • Recommendations

  • Get Started With Systematizing Design Measurement
  • Supplemental Material
  • Related Research Documents

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