Save or Share this Report

For Application Development & Delivery Professionals

Navigating Salesforce's Complex Landscape

Not Just CRM: A Primer To Aid Strategic Planning

March 15, 2017


Why Read This Report

Many enterprises have expansive visions for using Salesforce but quickly encounter a vexing question: Which of the vendor's several cloud applications will they need? No wonder: Salesforce now offers an array of CRM and related applications and platforms, augmented by partner solutions that fill the gaps. This diversity makes it difficult for application development and delivery (AD&D) pros to plan the scope of a Salesforce implementation. Read this report to sharpen your decision making about which, where, and when Salesforce products make sense.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).


Recommended Research