Many enterprises have expansive visions for using Salesforce but quickly encounter a vexing question: Which of the vendor's several cloud applications will they need? No wonder: Salesforce now offers an array of CRM and related applications and platforms, augmented by partner solutions that fill the gaps. This diversity makes it difficult for application development and delivery (AD&D) pros to plan the scope of a Salesforce implementation. Read this report to sharpen your decision making about which, where, and when Salesforce products make sense.