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For Security & Risk Professionals

Navigating The Emerging Risks Of Biometric Technologies

Using Biometrics To Improve Customer And Employee Experience While Managing Technical And Privacy Risk

September 28, 2020


Why Read This Report

Biometrics has expanded well beyond fingerprint scanning. These new use cases and deployments use a variety of modalities such as facial and voice recognition and can help improve user experience and enhance or replace existing authentication approaches to reduce fraud. However, a growing list of regulation and privacy concerns are a potential barrier to broader deployments. This report will review the key biometric use cases, emerging regulatory and privacy challenges, and how security and risk pros can launch a successful and compliant biometric deployment.

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Table of Contents

  • Biometrics Has Expanded Beyond Its Law Enforcement Roots
  • Despite CX Benefits, Consumer Interest In Biometrics Is Still Mixed
  • Technical And Privacy Concerns Impede Biometric Adoption
  • Recommendations

  • Balance Usability And Privacy For Biometrics Success
  • Supplemental Material
  • Related Research Documents

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