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For Security & Risk Professionals

Navigating The Emerging Risks Of Biometric Technologies

Using Biometrics To Improve Customer And Employee Experience While Managing Technical And Privacy Risk

September 28, 2020

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Why Read This Report

Biometrics has expanded well beyond fingerprint scanning. These new use cases and deployments use a variety of modalities such as facial and voice recognition and can help improve user experience and enhance or replace existing authentication approaches to reduce fraud. However, a growing list of regulation and privacy concerns are a potential barrier to broader deployments. This report will review the key biometric use cases, emerging regulatory and privacy challenges, and how security and risk pros can launch a successful and compliant biometric deployment.

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Table of Contents

  • Biometrics Has Expanded Beyond Its Law Enforcement Roots
  • Despite CX Benefits, Consumer Interest In Biometrics Is Still Mixed
  • Technical And Privacy Concerns Impede Biometric Adoption
  • Recommendations

  • Balance Usability And Privacy For Biometrics Success
  • Supplemental Material
  • Related Research Documents

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