Skip to main content

Save or Share this Report

For Application Development & Delivery Professionals

New Development Platforms Emerge For Customer-Facing Applications

Firms Choose Low-Code Alternatives For Fast, Continuous, And Test-And-Learn Delivery

June 9, 2014


  • By Clay Richardson,
  • John Rymer
  • with Christopher Mines,
  • Alex Cullen,
  • Dominique Whittaker

Why Read This Report

Hand-coding is too slow to develop and deliver many of the applications that companies use to win, serve, and retain customers. Some firms are turning to new, "low-code" application platforms that accelerate app delivery by dramatically reducing the amount of hand-coding required. Faster delivery is the primary benefit of these application platforms; they also help firms respond more quickly to customer feedback after initial software releases and provision mobile and multichannel apps. Usage of low-code platforms is gaining momentum for customer-facing applications. This report analyzes the requirements, products, and potential benefits driving this trend, as well as the implications for software delivery methods, governance, and cultures.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($745 USD).


Table of Contents

  • Customer-Facing Applications Demand New App-Delivery Thinking
  • Low-Code Platforms Deliver At Digital Clock Speed
  • New Platforms Mean New Culture, Practices, And Design Approaches

  • Rebalance Your Development And Delivery For Customer Apps
  • Supplemental Material