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For eBusiness & Channel Strategy Professionals

New Retail Is Transforming Commerce

Get Ready For The Future Of Retail That Alibaba, JD, And Tencent Are Shaping

January 22, 2019

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Why Read This Report

Alibaba's New Retail vision is now reality, and it's reshaping the retail landscape in China and beyond. JD.com, Tencent, and traditional retailers like Starbucks and Walmart are all jumping on the bandwagon. New Retail distills the essence of omnichannel commerce: delivering seamless customer experiences and increased operational efficiency. This report describes the early achievements of omnichannel transformations, what digital business pros at retailers can learn from early adopters, and how they can accelerate their omnichannel transformation.

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Table of Contents

  • Alibaba, JD.com, And Tencent Have Built eCommerce Empires
  • Alibaba's New Retail Aims To Transform Retail And Drive Growth
  • Alibaba's New Retail Excels The Essence Of Omnichannel Commerce
  • Early Adopters Share Three Success Factors In Retail Transformation
  • Recommendations

  • Assess And Progress With Your Omnichannel Transformation
  • Supplemental Material
  • Related Research Documents

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