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New Tech: AI-Fueled Speech Analytics Solutions In China, Q1 2019

Forrester's Landscape Overview Of 23 Providers In China

February 4, 2019

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Why Read This Report

The rising tide of AI and machine learning is creating new use cases for speech analytics solutions across sales, service, and marketing functions. This report presents a review of 23 vendors in the AI-fueled speech analytics tools market in China. Application development and delivery (AD&D) pros should use it to understand the capabilities within major market segments and to inform their technology strategies.

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Table of Contents

  • Artificial Intelligence Makes Speech Analytics Roar
  • Chinese Tech Vendors Are Moving Into The Speech Analytics Market
  • China's Speech Analytics Market Is Heating Up Thanks To New AI Fuel
  • What's Old Is New; What's New Is AI-Infused
  • The AI-Fueled Speech Analytics Market Has Three Discrete Camps
  • Recommendations

  • Take A Pragmatic, Iterative Approach To AI-Fueled Speech Analytics
  • Supplemental Material
  • Related Research Documents

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