Landscape Report

Now Tech: Digital Operations Platforms, Q1 2020

Tools And Technology: The Digital Operations Platforms Playbook

March 12th, 2020
Liz Herbert, VP, Principal Analyst
Liz Herbert VP, Principal Analyst
With contributors:
Allen Bonde , Brandon Shaik , Alessia Stewart , Madison Bakalar

Summary

You can use digital operations platforms (DOPs) to adapt production and supply chains to meet customer expectations; account, bill, and measure the success of new pricing models and ventures; and empower employees through automation, AI, and new interfaces. But to realize these benefits, you'll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. Application development & delivery (AD&D) professionals should use this report to understand the value they can expect from a DOP provider and to select one based on size and functionality.

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