Landscape Report

Now Tech: Insurance Agency Platforms, Q1 2020

Forrester's Overview Of 28 Insurance Agency Platform Providers

February 13th, 2020
Jeffery Williams, null
Jeffery Williams
With contributors:
Oliwia Berdak , Ellen Carney , Piers Conway

Summary

You can use insurance agency platforms to deliver omnichannel customer experience (CX), improve your agency network's operating efficiency, and boost revenue and market share. But to realize these benefits, you'll first need to select from a diverse set of solution providers that vary by size, functionality, geography, and line-of-business focus. Digital insurance professionals should use this report to understand the value they can expect from insurance agency platform providers and to select one based on size and functionality.

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