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For eBusiness & Channel Strategy Professionals

Now Tech: Insurance Agency Platforms, Q1 2020

Forrester's Overview Of 28 Insurance Agency Platform Providers

February 13, 2020

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Why Read This Report

You can use insurance agency platforms to deliver omnichannel customer experience (CX), improve your agency network's operating efficiency, and boost revenue and market share. But to realize these benefits, you'll first need to select from a diverse set of solution providers that vary by size, functionality, geography, and line-of-business focus. Digital insurance professionals should use this report to understand the value they can expect from insurance agency platform providers and to select one based on size and functionality.

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Table of Contents

  • Improve CX And Agency Experience With Insurance Agency Platforms
  • Select Vendors Based On Size And Functionality
  • Align Individual Vendor Solutions To Your Organization's Needs
  • Recommendations

  • Vendors Must Fulfill Your Customer, Agency, And Business Priorities
  • Supplemental Material
  • Related Research Documents

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