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For Customer Insights Professionals

Now Tech: Professional Services Automation Tools, Q2 2018

Forrester's Overview Of 17 Professional Services Automation Providers

April 2, 2018

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Why Read This Report

Customer insights (CI) professionals in project-based businesses can use professional services automation (PSA) tools to improve project delivery by automating critical processes and increasing visibility. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, and vertical market focus. CI professionals should use Forrester's Now Tech report to understand the value they can expect from PSA tools and select vendors based on size and functionality.

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Table of Contents

  • Improve Project Delivery With Professional Services Automation Tools
  • Select Vendors Based On Size And Functionality
  • Align Individual Vendor Solutions To Your Organizational Needs
  • Recommendations

  • Use PSA To Deliver Exceptional CX In Your Project-Based Business
  • Supplemental Material
  • Related Research Documents

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