Landscape Report

Now Tech: Professional Services Automation Tools, Q2 2018

Forrester's Overview Of 17 Professional Services Automation Providers

April 2nd, 2018
Alex Kramer, null
Alex Kramer
With contributors:
Christopher Mines , Matthew Flug , Andrew Reese

Summary

Customer insights (CI) professionals in project-based businesses can use professional services automation (PSA) tools to improve project delivery by automating critical processes and increasing visibility. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, and vertical market focus. CI professionals should use Forrester's Now Tech report to understand the value they can expect from PSA tools and select vendors based on size and functionality.

Want to read the full report?

This report is not available for purchase at this time.

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.