You can use value stream management (VSM) tools to identify waste in delivery processes, create high-fidelity tool chains, and insert role-based visualization and analytics into data. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, and vertical market focus. Application development and delivery (AD&D) leaders should use Forrester's Now Tech report to understand the value they can expect from a VSM tools provider and select vendors based on size and functionality.