Report

Now Tech: AI-Based Text Analytics Platforms, Q2 2018

Forrester's Overview Of 34 Text Analytics Platforms
April 4th, 2018

Summary

You can use AI-based text analytics platforms to improve customer acquisition, service, and retention; manage governance and risk; and gain efficiencies with RPA. But to access these benefits, you'll first have to choose a platform from a diverse set of v

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