Landscape Report

Now Tech: Artificial Intelligence For IT Operations, Q4 2020

Forrester's Overview Of 28 AIOps Providers

November 2nd, 2020
RL
Rich Lane
With contributors:
Lauren Nelson , Tyler Brown , Diane Lynch

Summary

You can use AI for IT operations (AIOps) to measure digital experience (DX), gain efficiency by pairing intelligence with automation, and inspire confidence with highly available services. But to realize these benefits, you'll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. Infrastructure and operations (I&O) professionals should use this report to understand the value they can expect from an AIOps provider and to select one based on size and functionality.

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