You can use POS/mPOS software in the store to optimize and reconcile transaction processing, complete purchases for shoppers in-aisle, and provide scalable service capabilities. But to realize these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, and vertical market focus. Retail digital business professionals should use Forrester's Now Tech report to understand the value they can expect from a POS/mPOS provider and select vendors based on size and functionality.