Now Tech: Voice Of The Customer (VoC) Vendors, Q4 2018

Forrester's Overview Of 28 VoC Providers
October 9th, 2018
With Contributors:
Ben Salamin
and Peggy Dostie


CX pros use voice of the customer (VoC) tools to collect and analyze customer feedback, inform customer experience (CX) improvements, and track the results of these improvements. But to access these benefits, you'll first have to select from a diverse set

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