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Oracle's Siebel CRM On Demand Is A Leader In Sales Force Automation

The Forrester Wave™ Vendor Summary, Q2 2007

April 24, 2007

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Why Read This Report

Oracle's Siebel CRM On Demand provides software-as-a-service (SaaS) sales force automation (SFA) that offers quick time-to-value, strong usability, and low upfront costs. The product's strong core sales automation features include a Sales Process Coach that helps firms embed sales best practices into the solution. Oracle's Siebel CRM On Demand is offered in a horizontal edition as well as in five industry editions: wealth management, insurance, automotive, life sciences, and high-tech. Presently, its sweet spot is selling to midsize deployments; improving the product in areas like customization and integration will make it a stronger fit for large enterprises.

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