Too often, technology leaders approach staffing for collaboration as they would other projects led by the technology organization. Application development and delivery (AD&D) leaders must establish resources to address the concerns of key stakeholders from finance, HR, legal, compliance, and security. They must also establish a plan to address adoption; this requires new skills unfamiliar to the majority of technology organizations. This is an update to a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.