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For Application Development & Delivery Professionals

Play Around With New Techniques For Requirements Collection

Use Serious Games To Generate New Insights About Your Customer

September 6, 2011

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  • By Tom Grant, Ph.D.

Why Read This Report

One of the most popular uses for serious games is requirements collection. Serious games change the rules for conversations about requirements, engaging stakeholders in a new (and, yes, fun) way. By adding serious games to their requirements tool kit, development teams can get a richer, clearer, and more honest picture of what business users want. Recent Forrester research includes some case studies that illustrate how to use serious games successfully in this fashion.

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