Why Read This Report
In 2016, the gap between the digital "haves" and "have nots" will widen. While the digital dinosaurs continue to thrash, the digital masters will drive strategy that delivers business outcomes — not just a few showcase technical achievements and a fancy rebrand. This brief outlines what will be different about the masters and highlights the six most important factors that will shape the race to digital — in terms of organization, strategy, and provider partnerships — and what you should do about them.
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Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.
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