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For CIOs

Predictions 2018: Digital Will Disrupt Siloed Healthcare Ecosystems

Cloud, AI, And IoT Integrations Will Improve CX And Accelerate Digital Transformation

November 10, 2017

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Why Read This Report

2018 will bring US healthcare payers, providers, and pharmaceutical and life sciences organizations continued regulatory uncertainty and increasing consumer demands — which means healthcare digital strategists need to accelerate their companies' transformations. In this report, Forrester predicts what patients will want and how successful firms will use enterprise health clouds (EHCs) and robots of all sorts — from artificial intelligence to chatbots to robotic process automation (RPA) — to deliver it.

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