Trends Report

Process Mining: Your Compass For Digital Transformation

The Customer Journey Is The Destination

Rob Koplowitz
 and  three contributors
Feb 07, 2019

Summary

Process automation is critical to digital transformation. It depends upon new software, and developers have better tools to meet that demand. The challenge: which processes to automate? Most application development and delivery (AD&D) professionals don't understand their own processes, and they can't articulate them, either. Read this report to understand how to leverage process mining to discover and prioritize automation efforts.

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