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For Infrastructure & Operations Professionals

Refine Your Cloud Maturity Through Continual Assessment

Continuous Improvement: The Cloud Computing Playbook

January 12, 2018

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This is the Continuous Improvement report in The Cloud Computing Playbook For 2019.

Why Read This Report

As infrastructure and operations (I&O) leaders consider the next stage in their cloud evolution, Forrester recommends three key measurement and comparison practices: 1) Benchmark cloud adoption against peers; 2) develop a Balanced Scorecard to track project success; and 3) complete a maturity assessment to understand an optimized cloud strategy. This report focuses on this third category of comparison. A relentless program of reassessment identifies targets for specific improvement to continuously improve your cloud value to customers. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. We're now updating it with the latest version of our cloud maturity assessment.

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Table of Contents

  • Today's Cloud Projects Have Room For Improvement
  • Improve Your Cloud Value Through (Re)Assessment
  • Recommendations

  • Keep Updating Your Road Map, Benchmarking, And Tracking Metrics
  • Supplemental Material
  • Related Research Documents

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