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For Security & Risk Professionals

Reinvent Security Awareness To Engage The Human Firewall

December 17, 2014

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Why Read This Report

The human element is one of the most critical aspects of your security program, yet it's often the most neglected. Many security leaders prioritize other projects and see little value in the efforts they do commit to training and awareness. However, this is the problem: Awareness initiatives are sporadic, with materials that reflect the minimal, uninspired investment. Meanwhile, security technologies that are critical to protecting your environment are often rendered useless due to easily avoidable human factors. To continuously drive improvement across your security and risk program, reevaluate the way you address and influence your entire workforce, and how you can turn a major vulnerability into a security asset. This report takes lessons from both CISOs and communications experts to outline a new approach to what has too long been a stale and stagnant practice — a new way S&R pros can engage the human firewall. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

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Table of Contents

  • Technology Controls Are Undermined By Human Weakness
  • Weak Effort Inspires Even Weaker Awareness Results
  • Elevate Your Goal To Behavior Change
  • Craft A Behavioral Change Strategy — Not An Awareness Campaign
  • A Carefully Crafted Message Is Vital
  • recommendations

  • Throw Away Your Lingering Security Awareness Skepticism
  • Supplemental Material
  • Related Research Documents