Tech and software services buyers face a complex landscape. Many services providers position as end-to-end digital transformation partners or the top partner for a specific platform, but when it comes to determining the right partner for your specific near- and long-term needs, who excels in what can get lost in overlapping messaging and terminology? This report provides application development and delivery (AD&D) pros with a summary of our research on several key areas of the services ecosystem: custom app development and testing, enterprise app implementation, app modernization, and managed services.