Trends Report

Revamping Shopping Malls By Balancing Technology With Experience

Singapore's Take On The Future Of Shopping Malls

October 16th, 2019
Xiaofeng Wang, Principal Analyst
Xiaofeng Wang Principal Analyst
With contributors:
Frederic Giron , Fiona Swerdlow , Sucharita Kodali , Dane Anderson , Nancy Lin , Bill Nagel

Summary

Offline retail still takes the lion's share of overall retail spending; this is particularly true for the island city-state of Singapore, with its abundance of shopping malls. This report analyzes the early digital experiments that Singapore's shopping malls are undertaking. Digital business professionals at retailers can use this report to inspire their own vision for and approach to the future of shopping malls.

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