Save or Share this Report

For eBusiness & Channel Strategy Professionals

Revamping Shopping Malls By Balancing Technology With Experience

Singapore's Take On The Future Of Shopping Malls

October 16, 2019

Primary author headshot

Authors

Why Read This Report

Offline retail still takes the lion's share of overall retail spending; this is particularly true for the island city-state of Singapore, with its abundance of shopping malls. This report analyzes the early digital experiments that Singapore's shopping malls are undertaking. Digital business professionals at retailers can use this report to inspire their own vision for and approach to the future of shopping malls.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Want to know what will happen in 2020? Visit Forrester's Predictions 2020 Hub, where you can read what's coming next in marketing, customer experience, technology, innovation, and more.

Purchase Report

This report is available for individual purchase ($499 USD).

Purchase

Table of Contents

  • Take Measured Steps In Adopting Digital Store Technologies
  • Next, Differentiate With Emotional Shopping Experiences
  • Recommendations

  • Integrate The Physical And Digital To Upgrade Shopping Experiences
  • What It Means

  • The Future Of Shopping Malls Is Unfolding
  • Related Research Documents

Recommended Research