Advanced Search

Save or Share this Report

For Application Development & Delivery Professionals

SAP Makes Major Leadership Changes

Company Looks To Get Back On Track After Tough 2009

March 5, 2010

Primary author headshot

Authors

Why Read This Brief

A cascade of recent top management changes at business applications market leader SAP was a startling development for a company that has long been a symbol of stability and consistency in the technology sector. The moves came two weeks after SAP announced a decline in 2009 revenues following years of double-digit growth. The departure of CEO Leo Apotheker, however, was not so much a result of the lackluster financial performance as much as it was a growing discontent on the part of customers as well as employees. Supervisory board Chairman and SAP cofounder Hasso Plattner steps up with more visible involvement as he resolves to make SAP a "happy company" again. His restructured management team, the SAP executive board, features a lean configuration with two co-CEOs and a CFO, COO, and CTO. The changes are a step in the right direction, but earning back the confidence of its customers will not be easy.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($199 USD).

Purchase

Recommended Research