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SageCRM Is A Strong Performer In Sales Force Automation

The Forrester Wave™ Vendor Summary, Q2 2007

April 24, 2007

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Why Read This Report

SageCRM (formerly ACCPAC CRM) provides sales force automation (SFA) as part of a full CRM suite targeted at the small and medium-size business (SMB) segment. SageCRM is one of only a few products in this evaluation that offers the same solution as a software-as-a-service (SaaS) offering or an on-premise deployment. SageCRM and are part of the Sage Software CRM family, which also includes ACT! at the lower end and Sage SalesLogix, which is targeted slightly upmarket from SageCRM. Like most SaaS solutions, SageCRM provides easy-to-use wizards to help business users with setup and configuration. The on-premise version of the product can support more sophisticated customization through coding.

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