Services Providers: Are You Ready For The New IT Ecosystem?
Principles For Succeeding In A Chaotic Market
February 4, 2008
Why Read This Report
By 2012, the dominant model for delivering technology to end user companies will be through services. As buyers shift from asset ownership to subscription models, intellectual property will be sourced from open communities, solutions will be crafted around process bundles and vertical industry requirements, and buyers will outsource stable operations to third-party providers. The resulting IT ecosystem structure will place those technology suppliers with the strongest delivery capabilities at the hubs. But in order to stay in the game, today's vendors and services providers will need to overcome their own inertia around the development and management of IP, their rigid engagement models, and dated partnering strategies. Some suppliers, like EDS, are making progress while others languish on the sidelines.
Already a Client?
Log in to read this document.
Become a Forrester Client
Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.
This report is available for individual purchase ($499 USD).Purchase
Table of Contents
- Market Forces And Buyer Behavior Accelerate The IT Industry Shift To Services
- IT Services Vendors Have Been Slow To Respond
- The Tech Market Is Changing; Are You Ready?
- Related Research Documents
US And Global IT Market Outlook: Q1 2010
April 8, 2010 | Andrew Bartels
Selling IT Services In An Economic Downturn
November 4, 2008 | Christopher Andrews
IT Departments Generally View Web 2.0 In A Favorable Light
July 5, 2007 | G. Oliver Young