Report

Serving Your Customer-Obsessed Employees

Analyze And Close Your Customer Engagement Technology Gap
June 11th, 2014
With Contributors:
Khalid Kark
TJ Keitt
Adam Sparling
and Nancy Wang

Summary

In the age of the customer, every employee has a responsibility to win, serve, and retain customers, directly, indirectly, or, in the case of customer-obsessed employees, both. As the head of the technology management organization, it's your job to unders

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