Advanced Search

Save Or Share This Report

For Infrastructure & Operations Professionals

Should Your Email Live In The Cloud? An Infrastructure And Operations Analysis

Rethinking Where Your Email Lives And Who's Managing It

January 5, 2009

Primary author headshot

Authors

Why Read This Report

There isn't much that hasn't already been said about the criticality of email in business today — but the cost of hosting and managing your own email infrastructure is probably reaching the breaking point. Google's $50-per-user annual fee has set a new floor in email pricing and is driving organizations to look inward at their situation and then outside at hosted and cloud offerings. Companies are looking at upcoming email migrations, consolidations, and upgrades as times to potentially make a change. Before making a service architecture change, you should examine the needs of your different user constituencies, profile the applications that either integrate or work in concert with email, and understand the real costs of keeping email in your data center and running it yourself.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).

Purchase

Also in Collection: Email In The Cloud

Table of Contents

  • On-Premise Email Is Giving IT Ops A Migraine
  • The Service Architectures To Support Email Are Evolving
  • Organizations Should Look To The Sky For Help
  • Roll Up Your Sleeves — Your Users, Apps, And Costs Dictate The Best Approach
  • RECOMMENDATIONS

  • Ready Your Organization To Take Advantage Of The Cloud
  • WHAT IT MEANS

  • Email Could Open The Door To Broader Cloud Adoption
  • ALTERNATIVE VIEW

  • Storage Trends Shift The Cost Equation For Microsoft Exchange Users
  • Supplemental Material
  • Related Research Documents

Recommended Research