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For CIOs

Smart Process Applications Fill A Big Business Gap

They Will Grow Twice As Fast As The Enterprise Application Market

August 8, 2012


  • By Andrew Bartels,
  • Connie Moore
  • with Christopher Mines,
  • Jamie Warner,
  • Paul D. Hamerman,
  • Craig Le Clair,
  • William Band,
  • Michael Yamnitsky,
  • Joanna Clark

Why Read This Report

Smart process apps are a new category of application software designed to support business activities that are people-intensive, highly variable, loosely structured, and subject to frequent change. This next generation of packaged apps will encapsulate current best practices in these collaborative business processes yet make it possible for the app to reflect continuous improvements in how collaboration can occur. The emergence of smart process apps makes collaborative processes the next frontier for software. This report examines the newly emerging market for smart process apps and answers why they matter to CIOs and business leaders. We examine how rapidly the smart process apps market will emerge and grow over the next five years, and in what business segments.

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Table of Contents

  • Smart Process Apps: A New Category Of Software
  • The Total Smart Process Apps Market Will Grow To $34 Billion By 2015
  • The Need For Smart Process Apps Is Compelling
  • Dissecting The Three Segments Of Smart Process Apps

  • Smart Process Apps Allow CIOs To Improve Business Collaboration

  • There's A New (Application) Kid In Town
  • Supplemental Material
  • Related Research Documents

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