Trends Report

Smart Cloud Contract Negotiation Strategies

April 20th, 2018
With contributors:
Glenn O'Donnell , Andras Cser , Sandy Rogers , Basak Oztahtaci , Diane Lynch


With accelerating usage of the cloud comes the growing need to contract effectively. The apparent simplicity of the cloud in theory masks considerable complexity in practice. Enterprise customers require contracts sufficient to allay the governance and regulatory compliance concerns of the executives and boards of large enterprises. This report helps infrastructure and operations (I&O) professionals understand the nuances of cloud contracts and how best to negotiate cloud service terms for their businesses.

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