Data Overview Report

Sourcing Professionals Need To Understand The Changing Requirements Of Users

December 2nd, 2009
Christine Ferrusi Ross, null
Christine Ferrusi Ross

Summary

Forrester's Workforce Technographics® US Benchmark Survey, Q2 2009 provides insights into how workers spend their time with computers and smartphones, as well as key productivity and collaboration tools. Understanding which devices and applications people at your company are using — as well as the frequency and manner in which they are used — is invaluable to sourcing when planning IT purchases and driving contract negotiations.

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This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.