You can contract with specialty designers — a type of XD provider — to apply human-centered design to: 1) craft experiences that use emerging technologies; 2) get to production faster; and 3) work with specific vendors' products, such as CRM or commerce platforms. But to realize these benefits, you'll first have to select from a diverse set of providers that vary by size, capabilities, geography, and vertical market focus. CX pros should use this report to understand the value they can expect from a specialty designer and select one based on size and capabilities.