Vision Report

Stop Bad Bots From Killing Customer Experience

Strengthen Engagement And Budget By Securing Web Traffic

September 6th, 2018
With contributors:
Christopher McClean , Jennifer Wise , Trevor Lyness , Kate Pesa , Peggy Dostie

Summary

Automated internet traffic is on the rise, largely due to software programs called bots. Although some bots facilitate data sharing and customer engagement, many are tools that malicious attackers use to break into your apps, steal millions of dollars, and expose intellectual property. If that wasn’t enough, bad-bot traffic is degrading app performance and corrupting data used to make critical customer engagement decisions. Read this report to understand common attack patterns and the best methods to make sure bad bots don’t ruin your business.

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