Trends Report

Successful Transformation Requires A Customer-Obsessed Culture

Change Your Enterprise Culture By Starting With Your Own Team

Nigel Fenwick
 and  three contributors
Sep 30, 2016

Summary

Most business leaders and their CIOs today realize the opportunity that digital transformation offers as a way to reshape their companies and drive sustainable growth. At the same time, however, changing the internal culture consistently surfaces as the biggest barrier to digital transformation. The wrong culture will do more to impede progress than any other factor. To help lead digital transformation, CIOs must reshape the culture of the tech team. This report provides tactical guidance on how to do this.

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