Case Study

TIAA-CREF Embarks On Analytics Governance

June 2nd, 2014
Srividya Sridharan, VP, Group Director
Srividya Sridharan VP, Group Director
With contributors:
Shar VanBoskirk , Samantha Ngo

Summary

The digital analytics team at financial services organization TIAA-CREF wanted to deliver strategic, forward-thinking insights to internal decision-makers. To enhance its influence on the business, the digital analytics team initiated an effort to measure and manage its own performance across multiple dimensions — people, processes, governance, business impact, and data management.

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