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For Application Development & Delivery Professionals

TechRadar™: Digital Customer Experience Technologies, Q1 2015

February 6, 2015

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Why Read This Report

Consumers are delighted by digital experiences that are effective, easy to use, and make the customer feel good. How are you going to keep up? Firms face an expanding ecosystem of technology supporting digital customer experiences, and they are falling behind on making innovative use of the technologies that will provide continuously evolving experiences in the age of the customer. Application development and delivery (AD&D) professionals must take charge to help implement and manage these solutions. This report defines the use cases, business value, and outlook for the technologies that comprise the core digital customer experience technologies.

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Table of Contents

  • Digital Experience Delivery Technologies Are Converging
  • Overview: TechRadar For Digital Customer Experience Technologies
  • Contextual Delivery And Optimization Are The Holy Grail
  • Recommendations

  • Transform Digital Experiences With The Right Technology Road Map
  • Supplemental Material
  • Related Research Documents