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For CIOs

The Best Tech Leaders Develop And Unleash Creative People

Advanced Level: People Practices For IT Transformation

January 8, 2021

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This report is part of "Act: Advanced Level" in The IT Transformation Playbook.

Why Read This Report

CIOs attaining an intermediate maturity level in their IT transformation efforts may operate well; however, their organizations often lack the culture, talent, and structure it takes to be a market leader. IT organizations at an advanced maturity level innovate and inspire rather than focusing purely on functions, disciplines, and performance. This report provides an overview of Forrester's framework for CIOs on how to attain an advanced and adaptive IT organization. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

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Table of Contents

  • People-Based Barriers Hinder IT Organization Transformation
  • IT Organizations That Are Adaptive Must Continue To Evolve
  • Recommendations

  • To Become Adaptive, IT Organizations Must Improve Innovation
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