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CIOs attaining an intermediate maturity level in their IT transformation efforts may operate well; however, their organizations often lack the culture, talent, and structure it takes to be a market leader. IT organizations at an advanced maturity level innovate and inspire rather than focusing purely on functions, disciplines, and performance. This report provides an overview of Forrester's framework for CIOs on how to attain an advanced and adaptive IT organization. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.
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