Trends Report

The Best Tech Leaders Develop And Unleash Creative People

Advanced Level: People Practices For IT Transformation

January 8th, 2021
Gordon Barnett, Principal Analyst
Gordon Barnett Principal Analyst
With contributors:
Matthew Guarini , Bobby Cameron , David Brodeur-Johnson , Katy Tynan , Charles Betz , Chris Gardner , Diego Lo Giudice , Andrew Bartels , Audrey Hecht , Diane Lynch

Summary

CIOs attaining an intermediate maturity level in their IT transformation efforts may operate well; however, their organizations often lack the culture, talent, and structure it takes to be a market leader. IT organizations at an advanced maturity level innovate and inspire rather than focusing purely on functions, disciplines, and performance. This report provides an overview of Forrester's framework for CIOs on how to attain an advanced and adaptive IT organization. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

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